Articles

There are lots of types of backup software, and not one of them can back up the information, business methods, and operational details of your business. Here's why a copy of ‘My Docs’ doesn’t do the job.

You need data backups, possibly nightly. You need image backups, but monthly may be adequate. Here's how they're different.

After a power failure, I took inventory of how my communications fail. Some redundancy is required, and a periodic review is essential.

Computer backups have to be redundant and different. Here's why. Different backups protect your computer, your stuff, from different threats. Free infographic.

Windows 10 includes many of the old-school keyboard shortcuts from earlier versions.  Additionally, there are new shortcuts in Windows 10. Here's a free keyboard shortcut chart.

Download a free Windows 11 keyboard cheat sheet.  A few things have changed since Windows 10, so Microsoft has taken some old shortcuts and changed their meanings.

There are only a few things that you have to do as a computer owner to keep it running longer, reduce your repair costs, and avoid malware infections.

I've salvaged data from hundreds of computers. But your computer is different--it has your stuff on it. You can have me search, or you can make a list for me of the programs to move to the new computer, and which ones include data files.

Can you glance at a screen and see that a Windows computer needs updates? Here's how. When programs that have the ability to auto-update can't, they tell you, on-screen, that they have update problems.

Here is my top five list of stupid software marketing tricks for software developers: Combine them, and in these days of social networking and website tagging, don’t be surprised if your sites are blacklisted by security companies and your products a...

Evil software repairs itself when you break it, actively asks on uninstall to please reinstall, and are just far superior in delivery technique to good software. Software developers need to do better.

Free employee training infographic, "Don't Click That Phish!", from Science Translations, PC Help in Westminster Maryland

OK, the malware mess is gone. The popups are gone, your computer is running faster than it did when it was new. That's what is included in a malware cleanup if I do it. Elsewhere, ask questions if the job doesn't seem complete.) Right, what's next?

You can have too much security software, to many programs running at startup, and too much junk installed by the computer vendor.